StatBroadcast® Systems Technical Support
For Partner Schools and Events
Fans -- click here for support information
Tech Support Information for Fans
Please note: StatBroadcast does not provide live support to viewers.
If your inquiry or issue is in regards to stats not displaying or the accuracy of statistical data, please contact the Sports Information Department of the host school or event you are viewing. StatBroadcast provides statistics viewing software only and is not responsible for recording the stats at events.
If your inquiry or issue is in regards to a billing or payment question for streaming multimedia, please doublecheck your billing receipt and contact the company which processed your payment.
STATBROADCAST DOES NOT PROVIDE VIDEO OR AUDIO STREAMING SERVICES; STATBROADCAST PROVIDES SOFTWARE TO ATHLETIC DEPARTMENTS FOR DISPLAYING STATISTICAL DATA ONLY.
STATBROADCAST DOES NOT COLLECT PAYMENTS OR FEES FOR FANS UTILIZING ITS SERVICE.
Clients (requires login): Contact Support
Support Document Library
Please consult the documents below for information and guides on setting up your live stats, wireless screens and media stats as well as troubleshooting any issues on game day.
Document are available as downloadable and printable PDF's as well as through Google's Document Viewer; some are also available as webpages.
| Document Title | Formats |
| Setup Guide StatBroadcast® and StatCrew Legacy |
|
| NEW - Setup Guide StatBroadcast® and NCAA LiveStats using Listener |
|
| NEW - Setup Guide StatBroadcast® and NCAA LiveStats using the IAU |
|
| Setup Guide for Conference/NCAA StatBroadcast® Listener and NCAA LiveStats |
|
| Setup Guide for Conference/NCAA StatBroadcast® Broadcastr and StatCrew Legacy |
|
| Setup Guide StatBroadcast® and DakStats |
|
| Setup Guide StatBroadcast® and TurboStats |
|
| Setup Guide StatBroadcast® and StatCrew Sync |
|
| Setup Guide StatBroadcast® and StatCrew Next Generation |
|
| NEW - Setup Guide StatBroadcast® and ProScore Gymnastics |
|
| Setup Guide StatBroadcast® and Beavercreek Gymnastics ScoreKeeper |
|
| Setup Guide StatBroadcast® and StatCrew Tennis |
|
| Setting up your wireless StatMonitr screens on Game Days (Microsoft Surface Models) |
|
| Running Broadcastr in Windows 7 while using Windows XP VM to Score |
|
| Generating a Season Stats XML file in StatCrew |
|
| StatBroadcast® Admin Functions |
| NEW - Season Stats Manager - Running season stats on StatBroadcast® |
|
| • Using the StatBroadcast® Mass Email System |
|
| • Managing/Setting Up FTP Destinations |
|
| • All-Tournament Voting Admin |
|
| • Using the Settings Editor |
|
| • Using the Post-Game Distribution System |
|
| • Using Team Logos in StatBroadcast® Live |
|
| • ShotChartr for Basketball |
|
| • Uploading Season Stats XML on StatMonitr/StatBroadcast® Live |
|